Purchasing Operations - Buyer Consultant

Boston, MA OR Springfield, MA (Hybrid)

The Opportunity

Are you looking to grow your procurement career in an organization committed to best practices and operational excellence? MassMutual is hiring a Buyer for our Procurement team. You’ll partner with Accounts Payable to support a seamless Source to Pay process to cross functional users while leveraging SAP Ariba and operational procurement practices.

The Procurement Team

At MassMutual, Procurement acts as a trusted advisor to the enterprise. Our vision is to proactively engage the business and deliver sustainable value through strong operations, process excellence, governance, cost management, and risk mitigation. You’ll join a collaborative team that’s focused on making the purchasing experience better for both our internal stakeholders and our suppliers.

Our Vision & Mission:

The Impact

In this role you will be responsible for operational procurement, supporting business partners/requesters, and liaising with Accounts Payable to ensure a seamless end-to-end S2P process, in accordance with MassMutual policies and procedures. You will interact with AP on PO & invoice related problem resolutions, with procurement teams on various purchasing activities and other cross functional teams on general S2P inquiries/support. You will work with Procurement Category and Business Area stakeholder to identify and move spend to purchase order and contract invoicing.

Additional responsibilities include but are not limited to:

• Increase PO‑backed spend by guiding requesters to preferred suppliers and channels.
• Monitor daily S2P activity (contracts, requisitions, POs, invoices) and create/convert requisitions and contract‑backed invoicing to ensure timely payment.
• Resolve PO, invoice, change order, and return issues with internal partners, suppliers, and Accounts Payable.
• Identify and redirect non‑PO/rogue spend through proper Procurement intake processes.
• Support quality reviews of requisitions and contract setups and respond to stakeholder inquiries via shared inbox and office hours.
• Review renewing contracts to determine PO needs and appropriate purchasing structure.
• Send POs to suppliers and support supplier invoicing via SAP Business Network.
• Review executive approval routing for accuracy and adjust when appropriate.
• Track requisition status and key SLAs to provide visibility to leadership.
• Analyze contracts and structure purchasing documents that support compliant invoicing.
• Use Ariba reporting to identify opportunities to move spend to preferred suppliers.
• Identify recurring issues and recommend process improvements; document and test enhancements.
• Partner with Category Teams on PO adoption for top suppliers and share Purchasing Operations updates.
• Support maintenance and updates to S2P tools and manage Ariba approval flows.
• Produce ad‑hoc reporting for requisitions, POs, invoices, and contracts.

The Minimum Qualifications:

• 1+ year of procurement experience
• 6 months of experience using P2P or S2P software tools
• Bachelor’s degree

The Ideal Qualifications

• 2+ years of procurement experience
• 1+ year of experience working with SAP Ariba
• 1+ year purchasing or buying experience
• Accounts payable knowledge
• Proficient with MS Office
• Strong communication skills
• Ability to work in a collaborative, team-oriented environment
• Demonstrated ability to meet deadlines, multi-task, and provide exceptional customer service
• Strong organization and time management skills

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Purchasing Operations and greater Procurement Team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-DM2

Salary Range:

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.