Credit Process and Analytics Analyst

Enterprise Risk Management

Full-Time

Boston, MA or Springfield, MA

The Opportunity

As a Credit Process and Analytics Consultant, you’ll support the credit risk analytics and allowance workflow supporting the firm’s Allowance for Credit Losses (ACL) across CECL and Available-for-Sale (AFS) portfolios. In partnership with the Head of CECL Credit Analytics, you’ll work on the end-to-end credit risk component of the allowance lifecycle—from model execution through portfolio assessment and qualitative adjustments—ensuring outputs are accurate, well-documented, and aligned to accounting and model governance standards. You’ll partner closely with Finance and Accounting to deliver clear, timely credit insights that support enterprise allowance reporting in a matrixed environment.

The Team

You’ll join Credit & Investment Risk Management (CIRM), partnering with portfolio management, fundamental credit analysis, Finance/Controllership, Model Risk Management, and data/technology teams. The team combines quantitative modeling expertise with credit judgment to explain allowance movements, identify emerging risks, and support high-quality financial reporting. The culture is analytical, collaborative, and focused on strong governance and documentation.

The Impact

In this role, you’ll support the execution of credit risk analytics and allowance activities, working closely with senior team members and cross‑functional partners to deliver accurate, well‑documented outputs that support financial reporting.

Credit Risk Analytics & Allowance Execution

• Execute monthly and quarterly credit loss models for CECL and AFS portfolios, and analyze model outputs, key assumptions, and drivers of change.

• Support sensitivity analysis, stress testing, and portfolio reviews to assess the impact of economic conditions and emerging credit risks.

Qualitative Adjustments & Portfolio Review

• Assist in developing and documenting credit‑driven qualitative adjustments to address model limitations and portfolio‑specific risks.

• Partner with portfolio managers and credit analysts to incorporate credit migration trends, sector developments, and fundamental risk insights.

• Perform AFS security reviews to support credit impairment assessments.

Cross‑Functional Partnership & Governance

• Support Finance, Accounting, and Model Risk Management with accurate credit analytics, documentation, and materials for financial reporting and model validation.

• Maintain clear documentation of processes, assumptions, and methodologies, and assist with internal and external audit requests.

Minimum Qualifications

• Bachelor’s degree

• 5+ years of experience in credit risk management, credit analytics, or quantitative risk modeling within the financial services industry.

• 3+ years of experience working with credit risk fundamentals, portfolio credit quality metrics (PD, LGD, EAD), CECL (ASC 326), or AFS impairment standards.

• 3+ years of experience analyzing large datasets, interpreting complex model outputs, and synthesizing findings into clear, credit-focused narratives.

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes

• A collaborative environment where perspectives are welcomed

• Access to learning, development, and internal networks that support continuous growth and skill-building over time

• Employee-led communities and forums that foster connection, learning, and inclusion across the organization

• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset