Investment Operations Consultant

Private Wealth Custom Portfolio Solutions Team

Full-time, Boston or Springfield

The Opportunity
We are seeking a detail-oriented and client-focused Investment Operations Consultant to join our growing Private Wealth Custom Portfolio Solutions team. The role will support the efficient implementation, monitoring, and servicing of client investment portfolios. Your work will be fast-paced and innovative and will require marshaling resources across the organization. You'll interface frequently with our broader Wealth Management organization and help us implement best practices of portfolio management.

The Team
Our team is a dynamic, energetic, and problem-solving powerhouse that continues to grow, evolve, learn, adapt and solve problems. We come from a diverse set of backgrounds and thought processes, and welcome debate, innovation, better ways of thinking and help evolving our team towards accomplishing our mission. We are incentivized to solve investment problems, and connect to the purpose to using investment tools to thoughtfully and helpfully accomplish the goals and objectives of our clients.

The Impact

This role is critical to ensuring the smooth execution and integrity of portfolio operations—serving as the backbone between investment decisions and client outcomes. By maintaining accuracy, mitigating risk, and driving operational efficiency, this team enables scalable growth and a consistent client experience across MassMutual Private Wealth.

• Ensuring timely and accurate trade processing, including order entry, allocation, and post-trade reconciliation

• Coordinating with custodians and trading platforms to achieve efficient execution and resolve trade-related issues

• Monitor trade activity to ensure alignment with investment models, client restrictions, and regulatory requirement

• Monitor portfolios for data integrity (e.g., cost basis, holdings accuracy, model alignment) and proactively resolve discrepancies

• Identify and escalate trade errors, operational risks, and process gaps; contribute to remediation efforts

• Support continuous improvement of workflows, automation, and scalability across portfolio operations

• Contributing to the growth of the MassMutual Private Wealth business. Identify opportunities to improve operational efficiency, scalability, and accuracy.

• Experience in wealth management or client portfolio management environments

• Familiarity with best execution principles, trade lifecycle, and portfolio rebalancing workflows

• Series 66 and/or Series 7 at time of application

• Exceptional analytical, problem solving, and communication skills

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes

• A collaborative environment where perspectives are welcomed

• Access to learning, development, and internal networks that support continuous growth and skill-building over time

• Employee-led communities and forums that foster connection, learning, and inclusion across the organization

• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

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Salary Range:

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.