What You'll Do

We’re looking for a skilled Technical Writer who can do more than create high‑quality documentation—you will help shape and sustain governance, reporting, and certification processes that support a highly regulated financial services environment. If you enjoy making complex processes understandable, ensuring documentation is audit‑ready, and building structured oversight frameworks, this role is a great fit.

This role also plays a key part in SharePoint site design, content architecture, permissions governance, and solution support, so SharePoint experience is required.

What You’ll Do:

Documentation & Content Development

• Write, update, and maintain clear, user‑focused documentation for business processes across web‑based and digital platforms.
• Edit and proofread content to ensure consistency, accuracy, and usability.
• Publish and manage content within intranet, SharePoint, and other CMS tools.
• Apply established information architecture, design standards, and editorial guidelines.

Collaboration & Design Strategy

• Partner with project teams and subject matter experts to gather information and create accurate, user‑friendly documentation.
• Conduct audience analysis, content planning, and usability reviews.
• Align documentation with training strategies and performance support needs.

Governance, Reporting & Certification

• Build and maintain governance structures, version control, and audit‑ready documentation processes.
• Develop reporting, certification, and compliance tracking mechanisms for policies and procedures.
• Use data and usability insights to continuously improve information design and governance models.

Other Responsibilities

• Participate in special projects or additional assignments as needed.

Who You Are

• 4+ years of experience in technical writing, communications, journalism, financial services, or a related field.
• 2+ years of direct technical writing experience.
• SharePoint experience, including:
  • Site design & layout
  • Permissions & access governance
  • Content architecture
  • Workflow or automation familiarity

• Strong understanding of business applications, HTML, Information Mapping, and digital documentation best practices.
• Excellent written and verbal communication skills.
• High attention to detail, accuracy, and organization.
• Ability to manage multiple priorities and meet deadlines.
• Experience with content management systems and/or Dreamweaver.

Preferred Skills

• Experience with JIRA (workflow oversight, project tracking)
• Strong project management skills, especially related to documentation and governance initiatives
• Experience developing governance frameworks, reporting structures, and certification processes
• Background in highly regulated financial services environments
• FINRA Series license holders encouraged, but not required

Salary Range Information

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

Wichita, KS:

• Technical Writer 2: $65,700 / year
• Technical Writer 3: $81,900 / year

Des Moines, IA:

• Technical Writer 2: $69,350 / year
• Technical Writer 3: $86,450 / year

Charlotte, NC:

• Technical Writer 2: $73,000 / year
• Technical Writer 3: $91,000 / year

Chicago/Minneapolis:

• Technical Writer 2: $80,300 / year
• Technical Writer 3: $100,100 / year

Los Angeles/New York City:

• Technical Writer 2: $87,600 / year
• Technical Writer 3: $109,200 / year

Time Off Program

Pension Eligible

Work Environment

This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Raleigh, NC, or Charlotte, NC). You’ll work with your leader to figure out which option may align best based on several factors.

Job Level

We’ll consider talent at the next level with the right experience and skills.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.)

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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