hero

Mass Fintech Careers

Discover the opportunities across the Mass Fintech Community

SMB Relationship Manager II

Principal Financial Group

Principal Financial Group

Customer Service
Waltham, MA, USA
USD 112,800-152,400 / year
Posted on Mar 27, 2026

What You'll Do



As an SMB Relationship Manager at Principal Financial Group, you will play a significant role in driving revenue growth, retention, and economic improvements for our clients. Your primary responsibilities will include:

  • Building and maintaining positive relationships with key advisors and clients to deliver tailored solutions.
  • Conducting regular meetings with clients and advisors to demonstrate the outcomes generated by our services.
  • Implementing strategies around plan design, services, investments, participant education, pricing, and compliance.
  • Providing consultation and solution-based recommendations to help plan sponsors meet their objectives.
  • Handling sensitive communications and negotiations to preserve favorable relationships and uphold Principal's interests.
  • Bringing to bear your knowledge of products, industry trends, and investments to proactively differentiate Principal.
  • Collaborating closely with internal partners to improve team collaboration while maintaining responsibility for client and advisor relationships.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!


Who You Are



  • 4+ years of related industry experience or equivalent proven through one or a combination of the following: work experience, training, military experience, or education.
  • Licensing will be required based on state/federal laws and/or company policy in accordance with current licensing policy.
  • Excellent verbal and written communication and presentation skills.
  • Knowledge of business and retirement products strongly preferred
  • Ability to understand and explain technical information to a variety of audiences.
  • Excellent interpersonal, problem-solving, analytical, decision-making, and multi-tasking skills.
  • Requires becoming an associated person of Principal Securities, Inc., which includes fingerprinting and a full background check. Successful completion of a motor vehicle driving record check is also required.
  • Travel required (30%), including overnight stays (10%).

Salary Range Information



Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)



$112800 - $152400 / year

Time Off Program



Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.

Pension Eligible



Yes

Location

This position will be remote, but requires residency in the Boston, MA area. Some travel required.

Work Authorization/Sponsorship

At this time, we are not considering applicants who require any form of immigration sponsorship to work in the United States now or in the future. This includes F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, and similar visas.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Ethics Code

In Principal Asset Management positions, you are required to observe an Investment Code of Ethics regarding conduct and personal trading for yourself and those living with you. Other positions within the organization may have similar obligations.

Experience Principal

At Principal, we believe in forming connections both personally and professionally. Together, we’re crafting a future for financial services that is guided by purpose – and that begins with you. Our success depends on the outstanding experiences, backgrounds, and talents of our employees. We provide support to our employees in the same way as our customers. Our inclusive and competitive benefits protect physical, financial, and social well-being. Check our careers site to learn more about our purpose, values, and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Posting Window



We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.

Original Posting Date



3/26/2026

Most Recently Posted Date



3/26/2026