What You'll Do

We’re looking for a Director of Product Management to join our Digital Experience team. In this role, you’ll lead and evolve our enterprise web experience, optimizing customer-facing digital journeys at scale while coaching product managers and partnering closely with UX and technology.

You'll focus on:

• Product Strategy: Define and lead the product strategy for a portion of the enterprise digital experience, focused on optimizing web‑facing customer and employer journeys through data, customer insights, and cross‑functional alignment
• Product Discovery: Ensure effective discovery practices that inform decision‑making and facilitate collaborative solutioning to improve experience and efficiency
• Product Delivery: Be accountable for successful delivery across the product family, partnering closely with engineering and UX in an Agile environment and clearly communicating plans and releases
• Product Assessment: Maintain insight into product health, outcomes, and investment effectiveness, using data‑informed storytelling to guide trade‑offs and strategic adjustments
• Stakeholder Management & Communication: Serve as a trusted partner across business, technology, and UX teams by proactively communicating strategy, priorities, and outcomes to drive alignment and value realization
• Product Leadership: Lead, coach, and develop Product Managers while balancing hands‑on product leadership with people management and continuously strengthening product management practices

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years.

Who You Are

• 10+ years of business, technology, or product management experience; or equivalent demonstrated through the following: work experience, military experience, or education.
• 7+ years working in a highly collaborative, fast-paced product environment
• 4+ years of formal leadership experience including leading, developing, and scaling product teams and driving performance through others
• Proven success establishing product strategy across multiple products and aligning it to enterprise priorities
• Strong background of stakeholder management and cross-functional collaboration, especially partnering with UX/design and engineering
• Experience using data and insights to drive decisions and communicate outcomes through clear, structured storytelling
• Demonstrated understanding of modern product discovery and product delivery practices and the ability to coach others on those practices
• Excellent communication skills, including the ability to establish relationships and influence business partners

Skills That Will Help You Stand Out

• Experience leading enterprise web experiences across multiple lines of business or customer segments
• Experience improving digital journeys through analytics, experimentation, and iterative optimization
• Experience leading or transforming product teams to adopt modern, forward-thinking Agile practices, including continuous discovery, iterative delivery, and outcome-driven product management
• Experience building and scaling mobile app experiences and product strategies
• Experience with virtual assistant, conversational AI, or voice-enabled platforms (e.g., chatbots, digital assistants, or AI-driven customer interactions)

Salary Range Information

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

Time Off Program

Pension Eligible

Work Environment

This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Raleigh, NC, or Charlotte, NC). You’ll work with your leader to figure out which option may align best based on several factors.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.)

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window

Original Posting Date

Most Recently Posted Date

Principal uses artificial intelligence tools to assist in reviewing and evaluating job applications, fraud prevention, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Workforce (U.S.) Privacy Notice for more details on our practices and your data privacy rights.

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