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Communications Lead, US Functions

Santander Bank

Santander Bank

Marketing & Communications
Boston, MA, USA
Posted on Jul 24, 2024
Communications Lead, US Functions Boston, United States of America

The Communications Lead, US Functions will join the Santander team reporting the SVP, Communications. This is a high-visibility role that interacts regularly with C-suite executives for whom a successful candidate will bring a holistic internal and external communications perspective, executive-level strategic mindset, strong partnership skills and full-spectrum support with accountability from initial concept through complete execution.

In partnership with the Communications SVP, he or she will be responsible for coordinating town halls, preparing PowerPoint presentations, writing a variety of executive communications, crafting award entries, supporting social media accounts, developing briefing materials and project managing and coordinating internal and external communications activities.

He or she will also function as the end-to-end coordinator for function leader-sponsored campaigns, partnering with executives’ front-office, Subject Matter Experts and partners across the company. In addition, this candidate will assist in special projects and global support, as needed, bringing exceptional capabilities as a writer, collaborator, problem-solver and project manager to an ambitious and rapidly evolving business environment.

Santander US is transforming at scale, and this is a great opportunity for a dynamic, flexible and proactive communicator to make a real impact supporting these changes at a critical time for the business. The right candidate will be expected to listen well, function and collaborate with ease at the highest levels of the company, work independently with confidence, poise, and flexibility, transition seamlessly from strategic counsel to tactical execution, contribute to a one-team culture and deliver consistent, superb quality work that helps drive the business strategy and leadership vision for Santander forward.

Duties and Responsibilities

  • Accountable for writing and executing with ease a variety of materials in the executives’ voices

  • Create content for internal and external communications campaigns and content including but not limited to talking points, videos, panel discussions, decks, bylines/pitches and LinkedIn posts

  • Serve as the communications point for Functions to HR, Marketing, Events, and executives’ front-office teams.

  • Effectively and efficiently collaborate within a matrixed global organization, striking the right balance of inclusivity and execution at pace

  • Represent Santander US Communications in key business meetings for currency that informs content

  • Partner across the Communications department to inform US-wide activities and effective information sharing

Qualifications

  • Bachelor's Degree in journalism, communications, creative/business writing

  • 9+ years writing and communications experience.

  • Ability to navigate a matrixed organization.

  • Executive presence, confidence, and professional maturity.

  • Banking and/or broader Financial Services a plus, but not required.

  • Combination of agency and corporate experience a plus, but not required.

  • Experienced self-starter who can manage projects independently, a good sense of prioritization and the ability to work under pressure in a fast-paced environment.

  • Demonstrates strong work ethic. Maintains high standards in every aspect of work and continually raises the bar.

  • Intellectually curious, embracing challenges and tackling problems with a solutions mindset.

  • Ability to work within the regulatory implications of financial services industry (or, other highly regulated industry).

  • Excellent communications skills with proficiency in efficiently co-conceiving, writing and visualizing decks and presentations, short form content, social media posts, messages, etc.

  • Advanced proficiency with MS Office Suite and database applications


At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

#LI-Hybrid

Bachelor of Science (BS) English Content Strategy Development

Primary Location: Boston, MA, Boston


Other Locations: Massachusetts-Boston,New York-New York


Organization: Santander Holdings USA, Inc.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Salary: $108,000 - $155,000/year