The Legal, Corporate Administration, Regulatory Affairs, and Security (LCARS) Program Management Office (PMO) drives the successful execution of projects in State Street’s Legal, Regulatory Affairs, and Global Security divisions. Our projects typically help State Street mitigate risk, meet regulatory requirements, or enable our internal clients to optimize business processes.

The LCARS PMO is seeking candidates for a Business Systems Analyst position. This role will report to the Head of the LCARS PMO and support and manage primarily business-focused initiatives that may include the implementation of new technology. The candidate selected for this role will have demonstrable experience with business and systems analysis and full project lifecycle experience. Your responsibilities will include project analysis for small to medium sized projects, or a component of a larger project, from initiation through implementation. Deliverables in your scope may include requirements and design documentation, user acceptance testing facilitation, training and implementation roll-out strategy and plans.

This role is for someone who has excellent business and systems analytical and problem-solving skills, is naturally curious and inquisitive, is a great communicator, has a team player frame of mind, and is flexible and adaptable to evolving needs.

Role requires four days in office (Mon – Thurs).

Principal Responsibilities

• Drive analysis of PMO projects including analysis of current processes and recommend solutions and improvements; assess impact of system changes to business processes; participate in data migrations as needed, own data mapping and data analysis.

• Create thorough and concise business and functional requirements; actively participate in and /or drive design sessions; produce test scripts and lead facilitation of user acceptance testing; devise and action on training strategies to support a global workforce; partner with others to prepare implementation and change management plans.

• Participate in the development and maintenance of detailed end-to-end project plans.

• Leads project teams with various geographies and functions, without a direct reporting relationship.

• Under supervision, plans, organizes, and oversees related activities of cross-functional project teams and stakeholders including IT.

• Sets and continually manages project expectations with team members and other stakeholders.

• Coordinates communication with project team concerning project status and issues, including formal management reporting.

• Clearly and articulately conveys project constraints, risks, and plans to all audience levels.

• Demonstrates an understanding of the impact of problems across the organization and facilitates collaborative solutions.

• Adheres to best practice methodology standards across a variety of projects and provides input to foster continuous improvement of PMO best practices.

• Performs other tasks, as assigned.

Required Skills and Competencies:

• Excellent business and system analysis and project management skills; effective at managing small to medium projects and associated resources throughout a project development lifecycle.

• Proven superior analytical and problem-solving skills including application of critical thinking to make decisions and solve problems using inclusive reasoning and judgement; comfortable with proposing alternatives that challenge the status quo yet keeping a business results orientation mindset.

• Ability to distill current business and technical processes to create accurate process flow diagrams, specifically to support the transition of manual to automated processes.

• Exceptional attention to detail and desire to deliver superior quality services.

• Ability to conduct research on systems, tools, or technologies on the market related to our department and provide clear and concise information and recommendations.

• Strong interpersonal, facilitation, presentation, and negotiation skills.

• Ability to communicate effectively, both verbally and in writing, at all levels throughout an organization.

• Demonstrated ability to establish and maintain effective and collaborative relationships with key stakeholders.

• Effective at managing conflict and influencing others for results.

• Excellent time and prioritization management skills with ability to deliver on commitments.

• Experience with risk and change management.

Qualifications

• BS/BA degree in Business Administration, Information Systems, or related field.

• 7 or more years of financial services experience, preferably in a large, global institution.

• 4-5 plus years of Business and IT Systems Analysis experience in the financial services industry.

• Experience with project management and analyst tools and techniques; proven ability to create and maintain clear and concise project documentation in line with PMO methodology.

• Proficiency in Microsoft Office products particularly Project, Visio, Word, and Excel; hands-on experience with Pivot tables and VLOOKUP necessary; experience with macros and SQL.

• Background in software implementation; including integrations with third party vendors; experience with sFTP and API’s required.

• PMP or PMI-PBA, or other applicable analyst certification desired.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$80,000 - $132,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.