Who we are looking for

Global Delivery Custody is forming a central support team for the Payments, Cash, and Custody (“PCC”) strategic development program. The team you will be joining is a part of PCC, a multi-year effort to modernize and simplify State Streets core custody technology platforms. The program is a collaborative approach across Global Delivery, Product, and Technology with integrated planning and decision making. Key outcomes include ensuring STT meets regulatory and market processing requirements, demands of current clients, and creating a world class, competitive Custody product offering.

You have a strong understanding of the global payments infrastructure as well as the various modernization initiatives across markets and Financial Market Utilities. You have extensive experience conducting Business User Acceptance Testing and demonstrated ability to act as a liaison between operational, project and technology teams, vendors and external industry groups working on large scale cross-platform high risk projects.

Why this role is important to us

Over the next 3-5 years State Street will deploy a next generation platform infrastructure that will be the foundation of our custody operating model and help drive our goals to improve service delivery, quality, resiliency, and productivity optimization.

What you will be responsible for

As a Business Analyst you will:

• Actively attain SME level knowledge and understanding of business processes and flows via in-depth analysis of workflows and Standard Operating Procedures
• Actively participate in test strategy development and planning
• Perform business user acceptance testing
• Perform all required industry testing applicable to State Street’s payments infrastructure e.g. FedWire, CHIPS, Swift Standards, CHAPS, LYNX, RITS, CHATS etc.
• Triage, track and report post implementation issues and defects
• Be the voice of the business, articulate and champion business requirements
• Collaborate across teams to coordinate testing activities across platforms
• Clearly and concisely communicate defects and expected results to IT and project partners
• Build meaningful and effective relationships with business, project and IT teams across the organization
• Think outside the box to identify and recommend opportunities to improve operational workflows through technology
• Assist business teams with implementation planning and support including creation and updates of relevant standard operating procedures and guides as well as hands on training

What we value

These skills will help you succeed in this role

• Exceptional operational and IT knowledge and understanding of the global payments infrastructure including SWIFT (MT, ISO20022), LYNX/LVTS, CHAPS, FedWire, CHIPS, CHATS, RITS etc.
• Understanding of liquidity management principles and processes as it relates to global payment settlement systems and correspondent banking models
• Excellent interpersonal and communication skills
• Demonstrated ability to manage testing activities in large scale corporate projects and a strong understanding of structured quality assurance practices
• Excellent problem solving and analytical skills, attention to detail and organization

Education & Preferred Qualifications

• 3-5 years testing or project experience preferred
• You can demonstrate in-depth knowledge of payment flows and the SWIFT network

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.