Who we are looking for

State Street’s is making a multi-year strategic investment in Private Markets and the Alternatives Product organization seeks a qualified leader with strong experience and interest in product development for Private Markets, more specifically investor servicing and transfer agent related offerings. With the democratization of Private Markets, the client demand and opportunities to further enhance our capabilities and offering play a significant role in growing our business. The individual will play a role in shaping and leading the execution of our US registered private market investor services offering, partnerships and business growth. The role will report to the Managing Director of Investor Services & Wealth and work alongside a peer to align on a global platform and offering including closed end and international alternative fund. The product offering (capabilities, services and platform) includes investor servicing, transfer agent, connectivity solutions for distribution and the digital tools and experience for clients (GPs and their end clients).

The individual will be directly responsible for defining and leading the execution of the development process from beginning to end, including program management, oversight of business analysts on the team, and other dependent teams within State Street. They are expected to work collaboratively across, and in partnership, with the client facing, product, global delivery (operations), technology teams; and external partners and clients. The product development work is expected to align with increasing our market share, closing product gaps to support client retention, client growth, and enhancing client experience.

The successful candidate must be highly organized and collaborative, have experience with Investor Services or Transfer Agency, leading product development programs and familiarity with Private Market products.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

• In collaboration with the MD of Investor Services and Wealth and client facing teams assist in creating overall product strategy including competitive landscape, pricing and go-to market; and have direct ownership for execution of the development roadmap for Investor Services offering.
• Responsible for managing execution of development of new product capabilities or services across Investor Services and distribution ecosystem for Private Market funds, including partnering with other members of the Product team, Global Delivery, Technology and external partners.
• Responsible for product development governance, agile development process support, compliance with policies and oversight of issues, risks, audit and compliance items.
• Gather and track client feedback/requests and incorporate in product development roadmap.

• Organize and conduct implementation project status meetings, including communicating status to internal, senior management and external stakeholders.
• Coordinate transition of developed capabilities into the Global Delivery and Charles River for Private Markets teams upon completing development work.
• Oversee resources performing business analysis and requirements definition.
• Support annual planning and funding prioritization activities where required.

• Understand the firm’s strategic plans, business, process and architecture and apply that knowledge in the solution design and development phases.

What we value

These skills will help you succeed in this role

• Demonstrate strong understanding of product development process, agile development and experience with asset and investor servicing for Private Markets fund types is a plus.
• Demonstrated ability to lead development life cycle, complex projects or client engagements and translating needs to requirements to drive outcomes
• Excellent project management, analytical and process transformation skills – ability to lead as well as roll up your sleeves as needed
• Strong organization, communication and interpersonal skills, written and oral, including interaction with senior stakeholders.
• Ability to organize, prioritize, balance key tasks and manage time effectively.
• Comfortable facilitating project working groups including internal and external stakeholders.

Education & Preferred Qualifications

• Minimum of 10 years of experience in investment investor or distributor services, fund operations
• Knowledge of or experience leading product development programs/processes related to the financial services industry is an strong advantage.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

$110,000 - $177,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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