Job Description

We are currently seeking a detailed orientated Business Analyst with a passion for process improvement to join our team. In this role, you will be responsible for identifying, analyzing and optimizing business processes to drive operational efficiency and improve user experience.
You will work closely with stakeholders across multiple functions to understand current workflows, identify pain points and implement solutions that enhance productivity and effectiveness.

About the Cybersecurity GRC Team

The Governance Risk & Compliance team is an exciting and growing area of cybersecurity which works to ensure that State Street maintains a strong cybersecurity posture by aligning with regulatory requirements, industry standards and internal risk management frameworks.

As a member of the Cybersecurity GRC Team, you will have a significant opportunity in making a difference within the Cybersecurity organization, as well as across State Street overall.

What you will be responsible for

• Leading process improvement initiatives by analyzing existing workflows and identifying areas for optimization.
• Gathering, documenting and validating business requirements, ensuring alignment with goals
• Conducting gap analysis and rot cause investigations to address inefficiencies and improve performance
• Collaborating with cross functional teams to design and implement process enhancements, automation and best practices
• Utilizing data analysis and performance metrics to track improvements and measure success.
• Facilitating workshops, stakeholder interviews and process mapping exercises
• Supporting change management efforts, ensuring smooth adoption of new processes and tools
• Maintaining clear and concise documentation of processes, procedures and controls.

What we value

• A Problem solving mindset with the ability to think critically and strategically.
• Strong analytical skills and attention to detail to identify inefficiencies and improvement opportunities
• Effective communication and stakeholder management skills with the ability to translate complex information into insights.
• Adaptability and a continuous improvement mindset to drive innovation and change,
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred Qualifications

• Proven experience in business analysis and process improvement methodologies (e.g. Lean Six Sigma)
• Proficiency in process mapping tools such as Visio, Aris, BPMN
• Experience with data analysis tools and reporting platforms (e.g. Excel, Power BI)
• Strong knowledge of business process automation and workflow optimization
• Certification in Lean Six Sigma, Business Analysis (CBAP, CCBA) or Project Management (PMP Prince 2) is a plus.

About State Street

What we do.

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

$120,000 - $187,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

State Street's Speak Up Line