Job Description

The Digital Experience Product Manager is responsible for driving the strategy and quality or our MyStateStreet platform. State Street’s product office is responsible for continuous product innovation and platform modernization and requires experienced leaders in product management to engage across the organization and ensure delivery against milestones towards target state.

The candidate will be a subject matter expert of MyStateStreet covering the Americas and will engage with internal and external clients to fully understand the market, competitive landscape, trends, and business needs. The candidate should possess accounting and custody data domain experience, excellent communication skills and an ability to provide clients with robust solutions within an existing technology framework. The role reports to the Digital Experience Product Management lead.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As Digital Experience product manager, you will

• Providing training and demonstrations of MyStateStreet’s core capabilities to internal and external users
• Drive product enhancements through collaborative discussions with our clients and internal stakeholders
• Identify product deficiencies in comparison to competitor solutions
• Be a stakeholder in the full life cycle management of the product suite including design and oversight, product prioritization and decision to replace and/or terminate product capabilities
• Generate new feature ideas and enhancements to existing products
• Collaborate with sales, client relationship, client service during the sales process to deliver high quality and compelling client proposals in order to win new business mandates
• Communication of product strategy, including market requirements and opportunities to both internal and external audiences
• Participate in internal sales and product development working groups

Minimum Qualifications:

• Undergraduate degree, preferably with business, economics or information technology major
• Minimum 5-7 years in financial services role
• Experience in client presentations, preferably conducting software demonstrations in live settings
• Strong track performance and results driven track record
• Ability to travel when required

Desired Skills:

• Experience in selling/demonstrating financial services software
• Excellent verbal presentation, written communication, active listening and interpersonal skills. Engaging “Story Telling”.
• Good business acumen, nimble, able to gracefully handle questions and challenges during live demo setting
• Solid understanding of technology, able to solve challenges with connectivity, displaying data at client sites, etc.
• Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
• Proven capability with process improvement and delivering meaningful results in their current roles
• Ability to work in a fast-paced environment with a diverse group of people
• Risk identification and assessment (i.e. Proven Risk Excellence)
• Solid MS Office Excel/PowerPoint skills, Organizational skills and time management

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

$80,000 - $132,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

State Street's Speak Up Line