Who we are looking for

State Street’s Alpha Cash Services Implementation Team is seeking a qualified Implementation Manager for the industry’s first ever front to back client servicing platform.

The Alpha Cash Services Client Implementation Manager will be responsible for overseeing client communication, requirements analysis, data collection and training. Managing the Alpha implementation and onboarding plan, project timelines, testing and post-go-live efforts for several simultaneous client implementations.

Why this role is important to us

The team you will be joining is a part of a global, cross-divisional group supporting State Street Alpha.

State Street Alpha redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.

Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for

As a Cash Services Implementation Team Member you will

• Provide technical analysis and advice to clients (internal and external) on current and future state data-centric operating models.
• Lead conversations and workshops with clients to ensure a strong understanding of the Cash Services solution.
• Liaise with stakeholders in order to establish and document implementation requirements in relation to cash.
• Maintain an excellent working knowledge of the STT F2B product offering to perform subject matter expert activities, consultancy, implementation configuration and demonstrations specializing in IBOR & Investment accounting and Cash servicing but not limited to these product areas
• Analyze and document data mappings from source systems involved in the solution.
• Manage ongoing data / technical requirements analysis to align project expectations.
• Analyze and document any derivation, workflow and enrichment required for the project/solution.
• Assist multiple client implementation efforts specializing in cash & IBOR.
• Support testing activities and immediate post-production transition with the support of test plan development and test scripts.
• Assist the team in requirement gathering, development, definition and controlling of technical standards and methodologies.
• Process design and implement solution architectures and concepts in the context of projects and client implementations.
• Clear, complete and accurate documentation of user requirements and functional specifications
• Collaborate with other team members to share best practices, raise issues, develop consistent global processes
• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.
• Ensure that the highest level of the Code of Conduct is displayed in your behavior.
• Provide appropriate management information as required to support business unit decision making.
• Support the ‘Risk Excellence’ culture within the business.
• Serve as a liaison between business users and various IT development and testing teams
• Domestic and/or international travel may be required.

What we value

These skills will help you succeed in this role

• Strategic thinker with strong business analysis and planning skills. Capable of identifying and interpreting wider-ranging issues: ‘Big picture’ understanding.
• Demonstrate understanding of Operations processes and procedures and an ability to learn quickly.
• Excellent communication and interpersonal skills, written and oral; confident in interaction with clients and senior stakeholders.
• Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing detailed business requirements. Very strong interest in the underlying detail of the analysis is a must.
• Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing

Education & Preferred Qualifications

• Bachelor’s Degree in technology, finance, business or equivalent,
• Minimum 10 years related experience in financial services technical projects
• Knowledge of financial service industry – cash & IBOR / Investment Accounting experience preferred
• Knowledge of SDLC methodologies

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$125,000 - $207,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.