The ETF product specialist will lead the global development of a world-class offering to support the end-to-end servicing needs of ETF product sponsors. This role will conduct competitive analysis and make recommendations to changes in our technology stack and operating model, drive the strategic planning relative to ETF servicing expansion, be the primary resource for new ETF product development and ongoing ETF product management, advise executive leadership on directional changes taking place in the exchange traded fund marketplace, and liaise with issuers, securities exchanges, authorized participants, market makers, prime brokerage, index providers and other third parties in an effort to stimulate internal expertise and client growth across State Street’s ETF servicing platform.

The role requires effective presentation skills, the ability to craft thought leadership content for use in the sales and client relationship process, to be an effective senior leader in providing customers with the strategic roadmap for and clear differentiation of State Street’s value proposition.

The requirements will include crafting, modifying and executing on a strategic plan for the ETF service offering encompassing the full product lifecycle.

• Conduct business reviews and analysis to ensure key deliverables and milestones are met.
• Manage across multiple business units to maintain, enhance and deliver a market leading solution set that includes core custody and traditional fund services, ancillary markets services, ETF centric services with front office integration (where applicable).
• Collaborate with multiple business units (including Sector, GRM, CCO, Delivery, and Technology) to assess client needs and expectations.
• Perform analysis on competitors and conduct market sizing to contribute to overall product strategy.
• Identify, evaluate and make recommendations regarding third-party vendors to assess potential strategic alliances to enhance product offering.
• Plan and execute major development initiatives and milestones by working with Sector, CPO, Technology, Delivery, and other groups to ensure a coordinated service delivery.
• Serve as lead spokesperson and represent State Street Investor Services for ETF services offering among industry participants and new and existing clients. Attend and participate in industry related events and tradeshows to maintain visibility and market awareness.
• Support sales and services as needed in regards to the ETF product category, including formal presentations to clients and prospects.
• Develop product functionality scorecard and metrics to continuously track and improve product-level financial success, customer adoption trends, product quality metrics, and more.

Experience:

• Expert knowledge of securities industry (20+ years) and ETF products (15+ years), investment strategies, index providers, market trends and competitive landscape. Extensive knowledge of applicable rules and regulations relating to the operation of an ETPs.
• Familiarity with all facets of the exchange traded product market space including, but not limited to: actively-managed, index-backed and with entities including authorized participants, market makers, exchanges and transfer agency and accounting / administration operations.
• Understanding of operational flows and business processes in ETF administration and custody
• Comprehensive knowledge of business principles and techniques of administration, organization and management to include an in-depth understanding of the business that exist. These include, but are not limited to, knowledge of strategic and operational planning, staff management, legal and regulatory laws, financial and cost analysis

Salary Range:

$225,000 - $337,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.