Job Description

Who we are looking for

We are looking for a highly organized, analytically driven Product Operations Analyst to support the day-to-day operational engine of our Private Markets product organization. This is a role for someone who thrives at the intersection of process, data, and collaboration — someone who takes genuine satisfaction in making complex teams run more smoothly, and who brings intellectual curiosity about private markets and a desire to grow into a broader product career. The ideal candidate is equal parts analyst and operator: comfortable pulling and interpreting product usage data one hour, and coordinating a cross-functional release readiness review the next. You will work closely with product managers, engineers, designers, and business stakeholders to ensure our product team operates with clarity, discipline, and pace. You are a clear communicator, a reliable executor, and a proactive problem-solver who treats operational gaps as opportunities rather than obstacles. This role is an outstanding entry point into private markets product management — you will gain broad exposure to the full product lifecycle, our platform architecture, and the investment workflows that underpin one of the fastest-growing segments of the asset management industry.

What you will be responsible for

As Product operations lead you will

Support the end-to-end operational cadence of the Private Markets product team — including sprint planning coordination, backlog grooming support, release tracking, and cross-functional dependency management.
• Own and maintain product documentation infrastructure: PRD templates, release notes, feature wikis, process playbooks, and onboarding guides for new team members.
• Build and maintain product analytics dashboards to track feature adoption, user engagement, operational KPIs, and platform health metrics across the Private Markets suite.
• Coordinate UAT cycles — scheduling sessions, tracking feedback, consolidating tester input, and ensuring defect resolution is documented and closed prior to release.
• Act as the connective tissue between product, engineering, QA, and business stakeholders — managing meeting logistics, distributing action items, and following up on open decisions.
• Support the product team in vendor and third-party integration management: tracking onboarding milestones, maintaining integration documentation, and coordinating technical reviews.
• Assist in the preparation of executive-level product updates, roadmap presentations, and quarterly business reviews — synthesizing inputs from multiple product workstreams into clear, well-structured communications.
• Conduct structured research and analysis to support competitive intelligence efforts, product benchmarking, and market landscape assessments.
• Monitor and triage incoming product feedback from internal stakeholders and client-facing teams; route requests to the appropriate PM and maintain a structured feedback log.
• Contribute to process improvement initiatives — identifying operational bottlenecks, proposing workflow enhancements, and helping institutionalize best practices across the product team.
• Support onboarding of new product team members by maintaining role guides, tooling access checklists, and orientation materials.
• Assist with data quality monitoring and reporting across key platform data domains, flagging anomalies and coordinating resolution with engineering and data teams.
What we value

o Highly driven, determined & business oriented.

o Highly polished executive presence and sophistication to gain credibility with the firm's most senior professionals and provide leadership, guidance, and direction to a team.

o Demonstrated ability to deliver on assigned responsibilities through commitment to quality and attention to detail.

Education & Preferred Qualifications

o Bachelor's degree required, preferably in Finance, Economics, Computer Science, Information Systems, Business, or a related field.

o Coursework or demonstrated knowledge in financial markets, investment management, or data analysis is a strong plus.

o Advanced degree (MBA or MS) not required but considered favorably for candidates.

o 5 -7 years of experience in product operations, business analysis, investment operations, project coordination, or a related role within financial services or technology.

o Strong analytical skills — comfortable working with data, building structured reports, and deriving actionable insights from product and operational metrics.

o Proficiency with product and project management tooling: Jira, Confluence, Notion, or equivalent platforms.

o Excellent written communication skills — able to produce clear documentation, concise meeting summaries, and well-structured executive updates.

o High attention to detail and strong organizational instincts; able to manage multiple workstreams simultaneously without losing quality.

o Collaborative and proactive working style; comfortable operating in a fast-paced, cross-functional environment.

Preferred Qualifications

o Prior exposure to private markets, asset management, fund administration, or financial data platforms — either through direct work experience or academic focus.

o Familiarity with private markets systems and platforms such as Allvue, Juniper Square, Canoe, iLEVEL, Efront, or Dynamo.

o Experience with data visualization or analytics tools such as Tableau, Looker, Power BI, or similar.

o Basic proficiency in SQL or Python for data querying and analysis.

o Exposure to agile product development methodologies and sprint-based delivery processes.

o Experience supporting client-facing product communications, release documentation, or stakeholder reporting.

o Genuine interest in private markets, alternative investments, or enterprise financial technology — and a desire to grow into a product management career over time.

Additional requirements

o Ability to travel as required for client engagements (-20%), including internationally

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.