Operations Client Service, Senior Associate
State Street
Operations, Customer Service
Quincy, MA, USA
USD 52k-84,760 / year
Business Onboarding & Transitions (BOaT)
Global Business Integration | Global Delivery
Who We Are Looking For
The Business Onboarding and Transitions team (BOaT), part of Global Business Integration within Global Delivery, is seeking a motivated, detail‑oriented professional to support the opening and ongoing maintenance of customer custody accounts. This role is well suited for an early‑career individual who thrives in a structured, process‑driven environment and values teamwork, accuracy, and client service.
Why This Role Is Important to Us
The team you will be joining is part of State Street Global Delivery (SSGD), which provides asset owners and managers access to essential financial tools that support effective investment solutions. From core custody and fund administration to alternative asset servicing, Global Delivery plays a critical role in supporting our clients’ ability to operate and grow in global markets.
This role directly supports timely account readiness, regulatory compliance, and reliable client outcomes.
What You Will Be Responsible For
As an Operations Client Service – Senior Associate, you will:
Act as a point of contact between internal partners and external clients regarding local market requirements for opening securities and cash accounts
Prepare, review, and process foreign market account openings and amendments in accordance with established procedures
Partner with internal teams, clients, and sub‑custodians to ensure accounts are accurately established and ready for trading
Support ongoing market maintenance activities, including periodic market renewals
Monitor and maintain reporting related to assigned clients and markets
Escalate issues and potential risks to management in a timely manner
Assist management in achieving project milestones and meeting delivery timelines
Work with clients to ensure required proxy and corporate event documentation is on file
What We Value
The skills and attributes that will help you succeed in this role include:
Strong attention to detail and organizational skills
Ability to work effectively in a fast‑paced, evolving environment
Clear and professional communication skills, with comfort participating in calls with internal and external stakeholders
A collaborative mindset and commitment to working as part of a client service team
Ability to manage multiple tasks and priorities
Education & Preferred Qualifications
Bachelor’s degree required
2+ years of relevant experience in financial services or operations
Custody or onboarding experience preferred but not required
Salary Range:
$52,000 - $84,760 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.