Who we are looking for
The Quality Assurance Analyst will play a key role on the Know Your Customer (KYC) suite of applications. In this role, your primary responsibility will be to ensure software reliability and quality through the Application Testing Lifecycle. You will work closely with the development team as well as KYC Solutions. We are looking for someone with proven experience testing complex applications and with knowledge of the Know Your Customer regulatory domain. The candidate will be well versed, hands-on with testing methodologies, automation techniques, integration testing with a solid understanding of performance testing. In addition, the candidate should be familiar with the latest trends and best practices in the testing industry.

What you will be responsible for
As Quality Assurance Analyst you will

• be responsible for software quality, ensure the reliability, functionality, and security of the software solutions.
• be involved in creating detailed, structured test plan and test case based on project requirement
• Defect identification and tracking using Jira
• Collaborate with geographically distributed teams including internal and external stakeholders.
• Work in both manual and automation testing using API test tools.
• Work with the support group to reproduce production problems and identify gaps in the
  regression test suite.
• Work with developers, product managers, and business analysts to understand requirements and verify that they are met

What we value

These skills will help you succeed in this role

• Strong problem-solving and analytical skills along with close attention to detail
• Strong interpersonal skills and written and oral communication skills
• Able to work in a high paced environment, organize and prioritize work

Education & Preferred Qualifications

• Bachelor’s degree or equivalent degree in Computer Science or a related technical field
• 5+ years of experience in software quality assurance
• Strong working knowledge of financial services and Know Your Customer (KYC) regulations
• Experience with Kanban and agile SDLC methodologies
• Have experience in Fenergo's Product KYC ( Know Your Customer) and FenX. Analyzing & Validation of configuration.
• Require Knowledge in Customer & their product's Onboarding/offboarding Process in KYC.
• Have exposure to using AI tools for efficient and speedy deliverables

Additional requirements

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make
data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the
investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help
you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

$80,000 - $140,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.