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IT Issues Governance Risk and Compliance- Issues Management- Officer

State Street

State Street

IT, Legal
Quincy, MA, USA
Posted on Thursday, January 18, 2024

Who we are looking for

Candidate Responsible to support Issues Management lead in working with GCS SMEs, follow up and tracking status updates, issue closures, coordinate meetings with stakeholders and documenting result for Global Cyber Security.

What you will be responsible for

  • Liaison between Corporate Audit, ETRM, Global Technology Services Issue Management team and IT team.
  • Support Assurance & Issue Management across Global IT
  • Coordinate and manage all regional audits (Corporate audit, legal entity/financial auditors, SOC, etc)
  • Support risk initiatives/assessments around the identification and tracking of risk Issues
  • Audit items/Risk issues administrative support for Findings (entry, updates, trackers etc) Tracking, escalation on issues Evidence validation/challenge
  • Support within the Archer X Issues Management module workflow

  • Identifying Issues requiring escalation and working with IT Risk Managers to resolve these highlighted from Archer X, with regular reporting on Issues to stakeholders

What we value

These skills will help you succeed in this role

  • Good organizational skills
  • Good Communication skills
  • Strong excel skills set
  • Knowledge of Archer tool platform
  • deadline-oriented

Education & Preferred Qualifications

  • Over 3-5 years of Risk and Controls (Operational Risk, IT Risk, enterprise risk, Issues Management) and/or experience working for global financial institutions.
  • Sound experience with risk and control monitoring and reporting activities
  • Applies administrative oversight and managerial skills to various projects and assessments.
  • Experience with Archer is required
  • Experience in financial services industry good knowledge and understanding of the information security and information technology.
  • Project management and reporting experience and the ability to operate in a deadline-oriented environment.

Additional requirements

  • Ability to analyze business requirements and develop solutions to the business needs
  • Strong communication skills, self-motivated, detail oriented, and highly responsible.
  • Strong collaboration skills, working with multiple teams in various locations in an agile environment.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$70,000 - $115,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.