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Global Head, User Experience for Data Markets Corporate, Managing Director, Hybrid

State Street

State Street

Design, Operations
Boston, MA, USA
Posted on Wednesday, January 24, 2024

Who we are looking for

State Street Corporation is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $36.64 trillion in assets under custody and administration and $3.15 trillion in assets under management as of September 30, 2020, State Street operates globally in more than 100 geographic markets and employs 38,979 worldwide. In addition, State Street has consolidated total assets of $272.08 billion, consolidated total deposits of $197.51 billion, and consolidated total shareholders' equity of $25.56 billion.

The Global Markets, Enterprise Data, Risk, Finance & Corporate Systems team is looking to hire a Global Head for User Experience.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

What you will be responsible for

As Global Head, User Experience for Data Markets Corporate you will

  • Build best-in-class user experience team to cover all proprietary and vendor product user interfaces in Data, Markets, and Corporate technology (DMC).

  • Manage full design lifecycle for new and existing products, including: North Star sessions, iterative designs and function maps, clickable prototypes

  • Ensure consistency of experience in families of products and client-facing applications, building a shared visual language to increase user satisfaction and to lessen learning curves for new functionality

  • Build reusable visual library components to speed development and ensure consistency

  • Liaise with Marketing and other teams focused on brand and experience to ensure alignment where applicable.

  • Liase with Office of Architecture on enterprise standards and contribute to shared libraries

  • Conduct user research and acceptance testing

  • Provide active support for transformation efforts that require iterative prototyping to be successful

What we value

These skills will help you succeed in this role

  • Strong critical thinking, problem solving, and decision making skills

  • Focusing on community culture and future organizational development, skilled in cross-departmental collaboration, and possessing robust networking abilities.

  • Strong work-ethic with ability to multi-task in a rapidly-changing environment

  • Should have excellent communication skills, fluent in English written and oral

  • Demonstrating a seasoned background in both IT and business, with a proficiency in influencing counterparts from both domains to facilitate consensus.

Education & Preferred Qualifications

  • Over 15 years of financial services experience, with strong management skills

  • Deep functional knowledge of the financial industry, preferably in Foreign Exchange, Sales Trading and eFX, Portfolio Solutions, Financing Solutions and Enterprise Risk Management .

  • Ability to focus on multiple, time-sensitive activities without compromising the quality of work

  • Ability to collaborate and motivate highest performance and inspires confidence in the business.

Additional requirements

  • The ability to travel and work occasional nights and weekends is a non-negotiable requirement.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

$175,000 - $287,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.