Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

Department Overview:

The Financial Crime Risk Management Training Specialist leads, and/or consults on Learning & Development (L&D) projects end to end, generally significant in scope for FCRM programs, or moderate in scope for multi-business and/or smaller enterprise level programs, conducting, high quality needs assessments to enable learning solution recommendations, and delivering end to end learning project management on an assigned number of L&D projects, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support achievement of business strategic priorities and provides learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.

Preferred Skills & Experience:

• Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
• Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
• Develop engaging training materials that align with FCRM policies and global standards.
• Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
• Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
• Support the implementation of regulatory remediation activities related to training commitments.
• Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
• Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
• Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
• Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
• Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
• Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.

Depth & Scope:

• Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
• Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
• Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
• Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
• Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
• Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
• Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
• Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
• Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
• Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive “rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
• Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
• Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times

Education & Experience:

• Bachelor’s degree preferred; relevant Learning & Development certification/degree is an asset
• Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
• Demonstrated commitment to continuous learning
• Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
• Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
• Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
• Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
• Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
• Strong negotiating, influencing and presentation skills
• Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
• Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
• Well-developed critical thinking, business acumen, analytical and problem solving skills
• Highly-developed communication skills (verbal and written)

Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Occasional
Reaching forward – Occasional
Pushing – Occasional
Pulling – Occasional
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Occasional

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.