Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$72,280 - $117,520 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

The Research & Process Optimization Team (RPO) sits under the Commercial Loan Operations and Servicing (CLOS), on the Production Enablement & Control Team (PEC). PEC seeks to enable the CLOS organization to do its best work. We accomplish this by minimizing the distraction of non-production work on production resources, while partnering to improve how production work gets done. RPO is involved in CLOS internal, as well as larger Bank initiatives that would benefit from the team's knowledge of CLOS data, systems, and processes. We utilize data from TD Data Warehouses to produce reporting, and to support research efforts. We provide Audit request support and performs various SOX Controls on a periodic basis. We meet directly with teams to identify, develop, and implement process simplification solutions to reduce process time, work complexity, and manual effort.

This role is relied upon by CLOS colleagues and other business partners (audit, etc) as a system, process and data SME. The person in this role supports CLOS process improvement and process simplification by building reports and creating/supporting data delivery processes for ongoing programs (ex. Fed Pledge team data file and Loan Quality Macro process). This role regularly supports audit/sox requests by providing data sets and/or test cases pulled from our data marts.

Depth & Scope:

• Works independently but receives assistance/coaching from more senior levels
• Coaches other team members, as appropriate, within area of expertise
• Identifies, develops, and maintains key linkages with business partners including the retail product management, retail distribution, commercial banking, support services and North American business partners such as TD Wealth Management, TD Ameritrade and TD Insurance
• Helps senior management by giving insightful and pro-active reporting and analysis and various corporate and business line initiatives
• Works with line of business team members/ resource
• Resolves issues and problems by conferring with staff, management, other internal departments, outside contacts as necessary
• Works cross-functionally as required to drive strategic initiatives and improve processes
• Adds financial value to company by analyzing company data to identify and recommend initiatives that positively and materially impact the financial results of the company

Education & Experience:

• Bachelors degree or progressive work experience in addition to experience below
• 3+ Years of related experience
• Excellent communication skills
• Excellent problem-solving and decision making skills
• Exceptional active listening skills
• Proven ability to meet deadlines while simultaneously working on multiple projects

Preferred Qualifications:

• Strong knowledge of various data sources, tools and technologies used in preparing summaries and reports
• Analytical and problem-solving skills are required to interpret data and draw conclusions
• Skill in using analytical software tools, data analysis methods and reporting techniques (Access, SQL, Excel, VBA, Macros)
• *** Power Platform experience required (Power Apps, Power BI)
• Familiarity with basic HTML, CSS and/or JavaScript
• WalkMe builder experience a plus
• Understanding of Commercial Bank Operations and Servicing – specific familiarity with TD Bank tools, systems (ACBS, nCino), policies, and procedures is preferred. If not existing, ability to quickly learn and apply changing practices is critical.
• Ability to work successfully as a member of a team and independently
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Analyzes and understand business and data requirements to develop business solutions and process improvement initiatives
• Assists with applying automation and innovation on data platforms and on-going on any new development projects / initiatives aligned to business or organizational strategies
• Works closely with line of business to understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.