Software Development Engineer 3
Wex
About the Team/Role
This role specializes in modern, cloud-native environments, bridging the gap between high-scale software development and advanced system observability.
You will be a key architect of our "Observability-as-Code" strategy, ensuring that monitoring, alerting, and asset management are baked into the development process rather than treated as an afterthought.
How you’ll make an impact
Observability as Code (OaC): Utilize Grafana Cloud and Splunk Cloud to build deep visibility into system health. Manage these platforms using Configuration-as-Code (e.g., Terraform, Grafana Grizzly, or Splunk Monitoring-as-Code) to ensure environment parity and version-controlled dashboards.
Incident Response & Asset Intelligence: Integrate xMatters for automated incident routing and communication. Utilize Axonius to maintain a comprehensive, real-time inventory of cyber assets and ensure security compliance across the tech stack.
Documentation & Mentorship: Create and maintain high-fidelity technical documentation and runbooks to empower future engineers and managers to resolve issues independently.
Experience you’ll bring
Core Engineering: Experience in software development (Python, Java, Go, or similar) with a strong grasp of the full SDLC.
Observability Expertise: 5+years of proven experience with Grafana Cloud and Splunk Cloud. You must be comfortable managing these tools via code (Terraform providers or dedicated CLI tools) rather than just manual UI configuration.
Cloud Proficiency: Practical experience with cloud-based tools and internet-related infrastructure.
Preferred Qualifications
Incident Management: Experience configuring xMatters for intelligent automated alerting and on-call workflows.
Asset Management: Experience with Axonius for cybersecurity asset management and identifying coverage gaps in security tooling.
DevOps Mindset: Strong understanding of CI/CD pipelines and the ability to integrate observability metrics into deployment gates.